Terms of service

 

Last Updated: 4 March 2025

Welcome to Hustletics Apparel! These Terms of Service ("Terms") govern your use of our website https://hustletics.com/ and our sports apparel products. By accessing our website and making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Terms

✅ This website is owned and operated by Hustletics Apparel, a registered company in Malaysia.
✅ We reserve the right to update or modify these Terms at any time without prior notice.
✅ You must be at least 18 years old or have parental consent to use our website.

2. Products & Orders

✅ We strive to provide accurate product descriptions, images, and prices. However, we do not guarantee that all information is error-free.
✅ Prices are in Malaysian Ringgit (MYR) unless stated otherwise.
✅ We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or fraudulent activity.
✅ If your order is canceled, you will receive a full refund.

3. Payment & Billing

✅ We accept payments via credit/debit cards, online banking, e-wallets, and other approved payment methods.
✅ Payment must be made in full before your order is processed and shipped.
✅ You agree to provide accurate billing and contact information.

🚫 We are not responsible for any additional bank charges, currency conversion fees, or delays caused by third-party payment processors.

4. Shipping & Delivery

✅ Orders are processed within 1-3 business days (excluding weekends and public holidays).
✅ Shipping times vary based on location:

  • Malaysia: 3-7 business days
  • International: 7-21 business days
    ✅ Shipping fees are calculated at checkout.

🚫 We are not responsible for delays caused by courier services, customs, or incorrect addresses provided by customers.

For more details, please refer to our [Shipping Policy].

5. Returns & Refunds

✅ We only accept returns for faulty or incorrect items within 14 days (Malaysia) or 21 days (International) from the delivery date.
✅ Refunds are processed within 7-14 business days after receiving and inspecting the returned item.

🚫 No refunds or returns for non-faulty items, including change of mind or wrong size selection.

For more details, please refer to our [Refund Policy].

6. Intellectual Property

✅ All content on this website, including logos, images, text, and designs, is the property of Hustletics Apparel and protected by copyright laws.
🚫 You may not copy, distribute, or use any content without our written permission.

7. User Conduct

By using our website, you agree NOT to:
🚫 Violate any laws or regulations in Malaysia or your country of residence.
🚫 Use our website for fraudulent or malicious purposes.
🚫 Interfere with or disrupt the website’s security and functionality.

We reserve the right to terminate access for users who violate these terms.

8. Limitation of Liability

✅ We strive to provide high-quality products and services, but we are not liable for:

  • Any indirect, incidental, or consequential damages caused by using our website or products.
  • Any loss of data, business, or profits due to website downtime or errors.
  • Any health or injury risks associated with using our sports apparel (customers should ensure proper use).

9. Governing Law

✅ These Terms are governed by the laws of Malaysia. Any disputes shall be settled in Malaysian courts.

10. Contact Us

For any questions about these Terms, please contact us:

📩 Email: support@hustletics.com
📍 Address: 88300, Kota Kinabalu, Sabah, Malaysia
Thank you for shopping with Hustletics Apparel!