Terms of service

 

Last Updated: 4 March 2025

Welcome to Hustletics Apparel! These Terms of Service ("Terms") govern your use of our website https://hustletics.com/ and our sports apparel products. By accessing our website and making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Terms

âś… This website is owned and operated by Hustletics Apparel, a registered company in Malaysia.
âś… We reserve the right to update or modify these Terms at any time without prior notice.
âś… You must be at least 18 years old or have parental consent to use our website.

2. Products & Orders

âś… We strive to provide accurate product descriptions, images, and prices. However, we do not guarantee that all information is error-free.
âś… Prices are in Malaysian Ringgit (MYR) unless stated otherwise.
âś… We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or fraudulent activity.
âś… If your order is canceled, you will receive a full refund.

3. Payment & Billing

âś… We accept payments via credit/debit cards, online banking, e-wallets, and other approved payment methods.
âś… Payment must be made in full before your order is processed and shipped.
âś… You agree to provide accurate billing and contact information.

đźš« We are not responsible for any additional bank charges, currency conversion fees, or delays caused by third-party payment processors.

4. Shipping & Delivery

âś… Orders are processed within 1-3 business days (excluding weekends and public holidays).
âś… Shipping times vary based on location:

  • Malaysia: 3-7 business days
  • International: 7-21 business days
    âś… Shipping fees are calculated at checkout.

đźš« We are not responsible for delays caused by courier services, customs, or incorrect addresses provided by customers.

For more details, please refer to our [Shipping Policy].

5. Returns & Refunds

âś… We only accept returns for faulty or incorrect items within 14 days (Malaysia) or 21 days (International) from the delivery date.
âś… Refunds are processed within 7-14 business days after receiving and inspecting the returned item.

đźš« No refunds or returns for non-faulty items, including change of mind or wrong size selection.

For more details, please refer to our [Refund Policy].

6. Intellectual Property

✅ All content on this website, including logos, images, text, and designs, is the property of Hustletics Apparel and protected by copyright laws.
đźš« You may not copy, distribute, or use any content without our written permission.

7. User Conduct

By using our website, you agree NOT to:
đźš« Violate any laws or regulations in Malaysia or your country of residence.
đźš« Use our website for fraudulent or malicious purposes.
🚫 Interfere with or disrupt the website’s security and functionality.

We reserve the right to terminate access for users who violate these terms.

8. Limitation of Liability

âś… We strive to provide high-quality products and services, but we are not liable for:

  • Any indirect, incidental, or consequential damages caused by using our website or products.
  • Any loss of data, business, or profits due to website downtime or errors.
  • Any health or injury risks associated with using our sports apparel (customers should ensure proper use).

9. Governing Law

âś… These Terms are governed by the laws of Malaysia. Any disputes shall be settled in Malaysian courts.

10. Contact Us

For any questions about these Terms, please contact us:

đź“© Email: support@hustletics.com
đź“Ť Address: 88300, Kota Kinabalu, Sabah, Malaysia
Thank you for shopping with Hustletics Apparel! 

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