Q: HOW DO I CONTACT YOU?
A: Please contact us at email@example.com
Q: WHERE IS YOUR SIZING CHART?
A: We have sizing chart on each product page. SIZE GUIDE
Q: DO YOU SHIP WORLDWIDE & HOW ARE THE CHARGES LIKE?
A: Yes. We ship worldwide. Postage typically cost from as low as $10 depending on the weight and the final destination.
Q: WHAT TO EXPECT AFTER A PURCHASE?
A: Once an order has been placed, please allow up to 48 hours for processing. Standard Shipping takes 2 - 4 weeks while Express Shipping takes about 5 - 7 business days. (Processing time not included)
Q: CAN I CHANGE/AMMEND THE ORDER?
A: We do not guarantee any changes/amendment. Orders cannot be changed once processed and shipped. Please check your order before you proceed with payment.
Q: CAN I CANCEL THE ORDER ONCE PURCHASED?
Q: CAN I RETURN/EXCHANGE/CANCEL THE ORDER FOR CLEARANCE AND SALE ITEMS?
Q. HOW TO TRACK MY ORDER?
A: Please refer your confirmation email or
For US orders: https://www.usps.com/manage/welcome.htm
For orders that are outside of US: http://www.17track.net/en
Q: WHAT PAYMENT METHOD DO YOU OFFER?
A: We accept credit cards, such as Master, Visa, American Express and Paypal.
Q: CAN I RETURN/EXCHANGE MY PRODUCT?
A: Please refer to our Return policy here
Q: WHAT IF I HAVE RECEIVED A DAMAGED/DEFECTIVE ITEM?
A: We would like to apologise in advance if this happens to you! Please take a picture of the damaged item along with the order number and email us at firstname.lastname@example.org.
REFUNDS: WE DO NOT ISSUE REFUNDS on non-faulty items, only INSTORE CREDIT once we receive your return items. However, we do treat each return on a case by case basis.